Cancellation Policy:
At exquisoindia.com, we strive to provide the best service to our customers. If you wish to cancel an order, please check the guidelines below:
- Order Cancellation : Orders are cancellable if the order hasn’t been shipped out yet.
- Cancellation Process:
- Contact our customer support team.
- Provide your order ID for reference.
- Refund Process:
- For successfully canceled orders, the refund will be credited to your bank account within 7-10 working days.
- The refund will follow the original method of payment.
Returns Policy:
At ExquisoIndia, we make sure that your shopping experience is completely satisfying. If you want to return an order for any reason, here are the terms:
- Return Eligibility:
- Products can be returned within 7 days of the delivery date.
- The product must be in its original condition (unused, with tags and packaging intact).
- Return Process:
- Contact our website or customer support team.
- Provide your order ID and the reason for the return.
- Refund Process:
- Once the return product is approved, the refund process will begin.
- Refunds will be processed within 7-10 working days.
- Shipping Charges:
- In case of mistake on our part (for instance, sending a wrong or damaged product), shipping charges will be borne by us.
- For other reasons, the customer will be responsible for shipping charges.
Contact Us:
If you have any questions, please contact our customer support team:
- Email: exquisoindia@gmail.com
- Phone: +91- 9692793585