At Exquisoindia, we ensure that your orders are delivered on time and securely. Our shipping conditions are as follows:
1. Shipping Locations
- We provide shipping services across India.
- Shipping availability in certain PIN code areas may depend on our logistics partners.
2. Delivery Time
- Standard Delivery: Within 5-7 working days.
- Express Delivery (where available): Within 2-4 working days.
- Delivery time depends on your location and product availability.
3. Shipping Charges
- Free Shipping on orders worth ₹799 or more.
- For orders below ₹799, shipping charges will apply and will be displayed at checkout.
4. Order Tracking
- After order confirmation, you will receive a tracking number via email/SMS.
- You can track your order in the “Track Order” section on our website.
5. Delays in Shipment
- In case of unexpected delays (e.g., weather conditions, lockdowns, or other reasons), we will notify you via email or phone.
6. Damaged or Lost Shipments
- If the product is found damaged at the time of delivery, please refuse to accept it in the presence of the delivery agent.
- For any damage or loss after delivery, please contact our customer service team.
7. Incorrect Shipping Address
- If the address provided by the customer is incorrect or incomplete, delivery may be delayed. Please ensure the address is accurate and complete.